← Back to Home

Support

We're here to help

Contact Us

Have a question or need help? We're here to assist you.

Email Support

Frequently Asked Questions

How do I scan a product?

Tap the "Scan Barcode" button and point your camera at the product's barcode. You can also manually enter the barcode number.

What do the gluten statuses mean?

Safe: Product is gluten-free. Caution: May contain traces. Contains: Contains gluten. Unknown: Unable to determine.

Does the app work offline?

Yes! Previously scanned products and the allergen catalog are cached and available offline.

How many allergens are supported?

GlutenScanning supports 45+ allergens including gluten, peanuts, tree nuts, dairy, eggs, soy, and more.